Some questions that you may have about Anchorage Counselling and counselling in general are answered below. Should you have an enquiry not covered below, please contact Anchorage Counselling
M: 0406 505 272
How can I make an appointment?
To make an appointment, please contact Janet via phone 0406 505 272 or email email@example.com.
What are your qualifications?
Janet is a Member of the Psychotherapy and Counselling Federation of Australia www.pacfa.org.au (Reg No: 25282), completed a Bachelor of Social Science (Counselling) and Master of Counselling Practice (current). Janet is committed to professional development and regularly attends counselling conferences and workshops.
Where is Anchorage Counselling located and what are your opening hours?
Anchorage provides face to face counselling in:
Gawler, South Australia 5118
Friday 12.00am – 7.00pm
Shop 3, 141 Murray Street Gawler SA 5118.
Consults at Salisbury East and Goodwood are also available by appointment.
How much does a counselling session cost?
Each individual counselling session is charged at the rate of $90 per hour. If required, you are welcome to request additional time when booking and this will be charged at the rate of $90 per hour, or part thereof. Couples counselling is $120 per hour. Family and child counselling is not offered.
Please be aware that Medicare rebates are not applicable.
How do you take payment for your counselling sessions?
Payment can be made by cash or credit card. Cash and credit card payments can be processed at the end of each session. A receipt will be provided for each session. Invoices may be arranged in special circumstances and must be paid within 5 working days.
How long do sessions last?
Sessions are typically 1 hour.
If longer sessions are required, this can be arranged when booking for an additional cost.
Is the service confidential?
The content of the sessions is completely confidential. There are limitations to confidentiality in certain circumstances. Please see below under “What are your confidentiality requirements”.
What are your confidentiality requirements?
What you share with your counsellor is confidential and private. No information regarding you will be shared, either verbally or in written form, with anyone, except as agreed with you under certain circumstances.
However, the law requires certain behaviours to be reported. This includes suspicions of child abuse and the risk of harm to self and/or others. As your counsellor, I will conform to these requirements of the law.
How many sessions will I need?
This can vary as it depends on the issue you are bringing. In discussion with you, counselling lasts as long as it is valuable to you. The sessions may be booked at intervals of your choice or need.
Will information I submit over your website ever be given to a third party?