Frequently Asked Questions
Some questions that you may have about Anchorage Counselling and counselling in general are answered below. Should you have an enquiry not covered below, please contact Anchorage Counselling.
Tel: 0406 505 272
How can I make an appointment?
To make an appointment contact Janet via phone 0406 505 272 or email email@example.com.
You may also book through Halaxy here.
Janet is a Member of the Psychotherapy and Counselling Federation of Australia www.pacfa.org.au (Reg No: 25282), having completed a Bachelor of Social Science (Counselling) and completing a Master of Counselling Practice qualification.
Janet is committed to professional development and regularly attends counselling conferences and workshops.
Location and opening hours
Anchorage provides face to face counselling strictly by appointment only in:
Shop 3, 141 Murray Street, Gawler, South Australia 5118
Hours of Business:
Friday 11.00 am – 5.00 pm
After Hours weekdays available at Salisbury East rooms only
Harvest Community Care,
Hours of Business:
Tuesday 11.00 pm - 7.00 pm
Wednesday 11.00 pm - 7.00 pm
Saturday upon request and availability by appointment only.
Phone and video Counselling
Phone or video counselling is available on request. Standard fee to be paid 24 hours prior to the appointment.
Please contact Janet directly on 0406 505 272 or email Janet to arrange an appointment.
Please note this kind of counselling is suited to individual counselling only.
Fees for counselling are reasonably priced. When considering a counsellor, it is important to factor in training, experience and qualifications.
Each individual counselling session is charged at the rate of $90 per hour with Saturday consults incurring a $100 fee. If required, you are welcome to request additional time when booking and this will be charged at the rate of $90 per hour, or part thereof.
Family and child counselling is not offered.
Private Health Care Rebate
Janet is a Medibank Recognised Provider. Rebates for Medibank Private members holding the appropriate cover is available for face to face counselling.
Do I need a referral from my GP?
A referral or Mental Health Care Plan is not required from your GP to access counselling.
How do you take payment for your counselling sessions?
Payment can be made by cash or credit card. Cash and credit card payments can be processed at the end of each session.
A receipt will be provided for each session.
Invoices may be arranged in special circumstances and must be paid within 24 hours.
How long do sessions last?
Sessions are typically 60 - 80 minutes.
If longer sessions are required, this can be arranged when booking for an additional cost.
Is the service confidential?
The content of the sessions is completely confidential. There are limitations to confidentiality in certain circumstances. Please see below under “What are your confidentiality requirements”.
What are your confidentiality requirements?
What you share with your counsellor is confidential and private. No information regarding you will be shared, either verbally or in written form, with anyone, except as agreed with you under certain circumstances.
However, the law requires certain behaviours to be reported. This includes suspicions of child abuse and the risk of harm to self and/or others. As your counsellor, I will conform to the requirements of the law.
How many sessions will I need?
In discussion with you, counselling lasts as long as it is valuable to you. The sessions may be booked at intervals of your choice or need.
Will information I submit over your website ever be given to a third party?
Bachelor of Social Science (Counselling)
Master of Counselling Practice (Current)
Member of Psychotherapy and Counselling Federation of Australia (PACFA) - Reg. No. 25282